Registrar of Passenger Transportation
The Registrar of Passenger Transportation may be contacted at the Passenger Transportation Branch.
Passenger Transportation Branch
The Passenger Transportation Branch is the main source of information about all commercial passenger transportation requirements and licensing in British Columbia. The Branch may be contacted at:
Ministry of Transportation, Passenger Transportation Branch
104, 4240 Manor Street, Burnaby, B.C., V5G 1B2
Phone: 604 453-4250
Fax: 604 453-4253
Toll Free: 888 453-4280
Email: passengertransportationbr@gov.bc.ca
Passenger Transportation Board
The Passenger Transportation Board approves applications to operate Inter-City Buses and Passenger Directed Vehicles in British Columbia, and decides appeals on administrative sanctions initiated by the Registrar of Passenger Transportation.
Passenger Transportation Board
202, 940 Blanshard Street, Victoria, B.C., V8W 9T5
Phone: 250 953-3777
Fax: 250 953-3788
Web: http://www.ptboard.bc.ca/
Email: ptboard@gov.bc.ca
Provincial Permit Centre
Extra-Provincial Temporary Operating Permits are available from the Provincial Permit Centre (PPC). Staff are available to answer your questions and issue permits 24 hours a day, seven days a week:
Phone: 800 559-9688
Business Practices and Consumer Protection Authority
With the announcement of the Taxi Bill of Rights, the Ministry of Transportation engaged the Business Practices and Consumer Protection Authority (BPCPA) to provide telephone and web-based services where comments and concerns regarding Metro Vancouver taxi services can be directed. The BPCPA may be contacted at:
Phone: 800 564-9963
Web: www.bpcpa.ca
National Safety Code
Applications for a British Columbia National Safety Code certificate can be obtained at the following link:
National Safety Code
ICBC Commercial Vehicle Safety Line
Help take unsafe vehicles off the road by reporting commercial vehicle safety violations. Call ICBC toll-free to report unsafe buses and taxis:
1-888-775-8785
all calls are confidential - accessible 24 hours.
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